Spray Valet

The challenge

Spray Valet had built a loyal client base for their professional, 24/7 mobile spray-tanning service in Los Angeles. But as demand grew, their manual booking system and limited backend tools made it impossible to scale their service model or deliver the VIP experience their customers expected.

• Modernize the booking experience across mobile and web
• Seamlessly match clients in real time to available service providers (valets)
• Automate backend operations like payments, scheduling, and reporting
• Scale with the business and support expansion into new cities

The solution

To help Spray Valet scale, we designed and developed custom mobile and web applications that connect clients with service providers quickly and effortlessly. Behind the scenes, the platform gives Spray Valet full control over scheduling, payments, marketing, and operations.

• Designing a seamless booking experience for guests and returning clients across web and mobile
• Implementing dynamic pricing based on time of day, location, and location type
• Building a valet app for service providers to manage, reschedule, and transfer appointments
• Elevating the brand with a new, high-end identity and marketing website
• Developing a scalable backend that supported multi-city operations

The results

In just 30 weeks, we helped Spray Valet transform from a boutique local business into a scalable mobile beauty platform. Clients now enjoy a polished, effortless booking experience while Spray Valet runs more efficiently than ever.

• Enabled expansion to Miami and Las Vegas
• Cut 90% of manual scheduling and payment-handling tasks
• Enabled the launch of a full membership program across all cities
• Automated customer text and email communications
• Built a solid foundation for future performance enhancements and expansion

What we built

We designed and developed the entire Spray Valet client experience: a custom iOS mobile app, a web app with a guest booking flow, and a full marketing website with a new luxury brand identity.

• Book spray tans online 24/7 across Los Angeles, Miami, and Las Vegas
• Get instant quotes based on time of day, location, and location type
• Seamlessly pay, tip, and manage future appointments
• Book with their preferred valet based on real-time availability
• Access exclusive memberships, promotions, and referral discounts

For the Spray Valet team

• Accept, reschedule, or transfer appointments across multiple cities
• Manage shift coverage through a dynamic shift feed
• Communicate directly with clients starting two hours before appointments
• Oversee bookings, payments, memberships, and promotions through a robust admin portal

How we did it

To meet the client's timeline without compromising quality, we implemented an Agile model and maintained continuous collaboration with the Spray Valet team at every stage.

• React and React Native for front-end web and mobile apps
• Firebase and a Python backend for real-time data and notifications
• Stripe for secure, automated payments
• Twilio and TextMagic for client-valet communication
• DocuSign for valet onboarding and agreements
• WordPress for the marketing site and ActiveCampaign for email flows

On the roadmap

• Enhanced valet support tools
• Membership rework and optimization
• Email and text refresh for higher engagement